Landomo

For portal owners

Landomo aggregates publicly listed real-estate offers from portals worldwide. If you operate a portal whose listings appear on Landomo, this page is for you.

Contact[email protected]

What to include

Contact

Email [email protected]. This inbox is monitored separately from end-user support and is reserved for portal operators, their legal representatives, and listing-source rights holders.

  • The portal domain (and your role / authority to act on its behalf).
  • The specific request type: removal, correction, crawl-policy change (rate limit, schedule, User-Agent), or other.
  • For removal/correction: the listing URL on Landomo and/or the source URL on your portal. Bulk lists are accepted as a CSV attachment.
  • A reply-to address that resolves to your portal's domain.

Service levels

Service levels

We commit to the following response times for requests sent to [email protected]:

Acknowledgement of any request

Acknowledgement
Within 1 business day
Action
—

Removal of specific listings

Acknowledgement
1 business day
Action
Within 5 business days

Removal of an entire portal

Acknowledgement
1 business day
Action
Crawler stopped within 2 business days; cached data purged within 5

Correction of listing data

Acknowledgement
1 business day
Action
Resolved or escalated to source within 5 business days

Crawl-policy change (rate, UA, schedule)

Acknowledgement
1 business day
Action
Applied within 2 business days

Business days are Monday–Friday, excluding public holidays in the Czech Republic (Landomo's operating jurisdiction).

Removal workflow

Removal workflow

  1. 1You email [email protected].
  2. 2We acknowledge within 1 business day with a ticket reference.
  3. 3We verify the request originates from the portal's domain (DNS / domain-email check, or written confirmation on portal letterhead for third-party representatives).
  4. 4We disable the affected scraper and/or remove the listings from our index and database within the SLA above.
  5. 5We confirm completion to you in writing and add the portal to our internal block-list to prevent re-crawl.

Correction workflow

Corrections are best made at the source: in most cases, updating the listing on your portal will flow through to Landomo within one crawl cycle (typically under 24h). If you need an immediate manual correction or removal of cached data, include "URGENT — manual correction" in the subject line.

Escalation

If you do not receive an acknowledgement within 1 business day, or believe a response is unsatisfactory, reply with "ESCALATE" in the subject line. Escalations route to the responsible engineering lead.